Cleaning services at Palms of Pasadena Medical Plaza are provided on a contract basis. Cleaning services in tenant spaces are provided after normal operating hours Monday through Friday, with the exception of observed building holidays. Every attempt is made to ensure quality service. If a task has been overlooked, please contact the Management Office so we may correct the problem. Special cleaning requests such as carpet stain removal or waxing of tile floors should be scheduled in advance through the Management Office.

Any trash that should be disposed of by the cleaning personnel that is not in the proper container must clearly be marked "TRASH" with a note that is signed and dated. Tenants are responsible for breaking down all boxes prior to disposal so that they lie flat. Cleaning personnel are not required, nor expected, to remove large packing cases or shipping boxes. Arrangements should be made with the Management Office to dispose of these items. Boxes, furniture, and other disposal items are not to be left in the common area hallways for pick-up. The common area hallways must remain clear in the event of an emergency evacuation of the building. Tenants are responsible for making outside arrangements for the removal and proper disposal of furniture, appliances and electronic office equipment.

Coffee grounds should be placed in trashcans and never washed down any part of the building plumbing system. To help eliminate unnecessary carpet stains due to leaking trash bags, containers with liquids should be emptied prior to disposal.

Tenants are responsible for the proper collection, disposal and removal of regulated medical “red bag” waste and Sharps containers. Tenants are to contract medical waste disposal directly with a medical waste disposal service. Cleaning personnel are not responsible for handling medical waste in tenant spaces. Tenants are responsible for providing red bags and Sharps containers in tenant spaces. The disposal of any medical waste in building trash is strictly prohibited.

Trashcan liners, toilet tissue, paper towels, and soap in tenant restrooms and exam rooms, as well as common area restrooms, are stocked by the cleaning service provider. Only building-standard products are provided, and building-standard paper product and soap dispensers must be utilized in order for these products to be stocked. Tenants who do not wish to utilize building-standard products or dispensers must provide and stock her own products at the tenant’s expense.